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Terms & Conditions

The following terms and conditions apply to and form part of any contract between Promotional Product Services Pty Ltd (the Company) and a customer for the supply of goods or services by the Company whether or not quotations are given. These terms and conditions replace any previous terms and conditions.

New Customers

New customers will receive a 7-day account with Promotional Product Services. Returning customers may apply for 30 day credit with the below link;

Please read the following terms and conditions before proceeding, to ensure you are completely aware of procedure.

Receipt of Goods and Artwork Approval

(A) We require 7-14 days turn around time from receipt of both goods and artwork approval.
(B) Every effort will be made to meet your delivery time however you must clearly mark this on your purchase order as no verbal communication for deliveries is accepted.
(C) Your purchase order should include a legible art reference sheet and a purchase order number.
(D) If you cannot provide an art reference sheet, one will be provided at a charge of $15.00.

(24 hour turn around time - $100 Surcharge)
(48 hour turn around time - $50 surcharge.)

All artwork is to be signed off either by you or your customer and faxed to Promotional Product Services Pty Ltd to be attached to your order.

Note: For artwork file specifications and requirements please refer to the "Services" page under Graphic Design & Film Processing. All specifications for artwork must be met and approvals signed off either by you or your customer and faxed to Promotional Product Services Pty Ltd before proceeding with production. If you are unable to fax a complete approval to Promotional Product Services please contact us for other means of collating the data.


(A) Quotations are current valid for 30 days. The Company may amend, vary or withdraw the quotation at any time.
(B) No quotation given by the Company shall constitute an offer. An order placed by a customer (whether or not pursuant to any such quotation) is not binding on the Company unless and until agreed to in writing by the Company.
(C) GST or import duty (if any) included in any quotation is based on the rated and methods of assessment in force as at the date of quotation. All variations whether arising from statutory amendments, changed of interpretation or classification, or variations in the rates of tax or duty shall be charged to the customer's account.

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